a***@hotmail.com
2004-12-13 20:57:44 UTC
On November 16 I ordered two sets of strings from Juststings.com. I
realized over the weekend they still had not arrived. I have ordered
strings from them for at least two years and orders usually show up in
3-5 days so this was highly unusual.
Yesterday I sent them an email with a copy of the order. Early this
morning I got a response from their customer service department
apologizing for the lost order and saying they would be reshipping the
order in a day or two.
I feel companies that provide excellent customer service deserve to get
a plug now and than. I will continue to order strings from them and
urge you to try them if you need a new supplier with very reasonable
prices and solid service.
Thanks,
alan
realized over the weekend they still had not arrived. I have ordered
strings from them for at least two years and orders usually show up in
3-5 days so this was highly unusual.
Yesterday I sent them an email with a copy of the order. Early this
morning I got a response from their customer service department
apologizing for the lost order and saying they would be reshipping the
order in a day or two.
I feel companies that provide excellent customer service deserve to get
a plug now and than. I will continue to order strings from them and
urge you to try them if you need a new supplier with very reasonable
prices and solid service.
Thanks,
alan